FAQs
Do I need to signup for placing an order at Farah & Fatima?
No. You do not need to create an account to place orders at Farah & Fatima website.
How long will it take to get my order?
Delivery Times may extend upto durations given below
Nationwide Deliveries : 3 to 4 weeks
International Deliveries: 4 to 6 weeks
What are the delivery charges?
Local deliveries are free
International deliveries are charged on actual rates by reputable logistics partners which may vary with destination, volume and number of outfits in the order
What is the cancellation policy?
Orders at Farah & Fatima website can be cancelled within 24 hours. No cancellations will be entertained once the stipulated time has elapsed. Cancellation charges of 8% of the invoice amount will be charged. Balance amount will be credited in account from where payment had originated. To cancel your orders please email at cs@farahandfatima.com or whatsapp at +92 333 4555217.
How may I contact Farah & Fatima?
You may email us at cs@farahandfatima.com or Whatsapp at +92 333 4555217
What are the store timings?
Our store is open Mon – Saturday 1200 hrs to 2000 hrs
What places does Farah & Fatima ship to?
Farah & Fatima ships to all destinations that DHL, our logistics partner ships to internationally from Pakistan.
Is there a refunds or exchange policy?
Farah & Fatima has no refunds, exchange or cancellation policy since we only make customized products as per clients needs and requirements
No. You do not need to create an account to place orders at Farah & Fatima website.
How long will it take to get my order?
Delivery Times may extend upto durations given below
Nationwide Deliveries : 3 to 4 weeks
International Deliveries: 4 to 6 weeks
What are the delivery charges?
Local deliveries are free
International deliveries are charged on actual rates by reputable logistics partners which may vary with destination, volume and number of outfits in the order
What is the cancellation policy?
Orders at Farah & Fatima website can be cancelled within 24 hours. No cancellations will be entertained once the stipulated time has elapsed. Cancellation charges of 8% of the invoice amount will be charged. Balance amount will be credited in account from where payment had originated. To cancel your orders please email at cs@farahandfatima.com or whatsapp at +92 333 4555217.
How may I contact Farah & Fatima?
You may email us at cs@farahandfatima.com or Whatsapp at +92 333 4555217
What are the store timings?
Our store is open Mon – Saturday 1200 hrs to 2000 hrs
What places does Farah & Fatima ship to?
Farah & Fatima ships to all destinations that DHL, our logistics partner ships to internationally from Pakistan.
Is there a refunds or exchange policy?
Farah & Fatima has no refunds, exchange or cancellation policy since we only make customized products as per clients needs and requirements